When you’re a little kid and decide to be a software developer, it seems unlikely to think you’ll one day be creating programs to help real people improve their health but that’s just what Michael Olson did. Since college, he’s worked exclusively in the medical software realm, starting out by creating software to manage emergency medical services and diversion in mass casualty situations and eventually coming to Medicom while HRAs were still in their infancy.
In 2014, he and his wife did a brief stint in Austin, TX, where he worked at a company that was a large player in the home health care management space. It didn’t last long though, and he returned to Medicom where he’s been crucial in the management of HRA development ever since.
As someone who has come and gone (and come back again!) from Medicom over the years, Michael has a special view on what makes Medicom great. “The people here are genuinely nice, laid back, and also very knowledgeable. I have stayed for the great team I work with, work-life balance, flexibility to work with new technologies, and the opportunity to grow into a new position in the company.” Part of the appeal is the variety.
Michael’s days do include development time, but his main goals are to plan ahead for the dev team by removing obstacles before they reach them. This allows our developers to operate on a two-week sprint and maximize the amount of improvement we can provide to the HRAs you use. In order to maintain a rapid work flow, Michael will comb through designs to identify requirements, create tasks and find potential bugs.
In addition, he can sometimes be found on calls with your other vendor partners or even clients to make sure any issues are resolved quickly. In a nutshell, Michael and his team keep the data humming.
- I grew up in a tiny town in North Dakota called Max. I graduated high school with 13 kids in my class – and that was 3 towns combined into 1 school. My shop teacher was also my gym teacher, health teacher, basketball coach, football coach, track coach and driver’s education teacher. Since then I’ve lived in the Fargo, all around the Twin Cities, and Austin, TX.
- I enjoy brewing beer as often as I can and, to my wife’s chagrin, collecting more equipment to use for brewing. I spend way too much time reading about and finding new music. I also enjoy reading books and learning about new technologies.
- My favorite splurge on TV is any Ken Burns Documentary. I also just re-watched The Sopranos.
Growing up in a family of providers to critical access hospitals, she took note early on of the importance of quality healthcare and proper outreach. From there she went on the work as a marketing manager for a small system in south central Wisconsin, eventually moving into clinic management and liaison work.
In 2014, she shifted gears to the SaaS-vendor side of healthcare and spent years in the CRM space, where she worked remotely doing client work, running trainings, and developing relationships. A good portion of her time is spent face-to-face with clients talking through operational hiccups, ways to best target consumers, appropriate use of budgets and most importantly – how to measure effectiveness of marketing dollars.
Bridget has a B.S. from the University of Wisconsin – Platteville, M.A. in Public Relations from Webster University and an M.A. in Counseling from Lakeland University. She is a member of the American College of Healthcare Executives, Society for Healthcare Strategy & Market Development, and Forum for Healthcare Strategists.
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