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All registrants will receive a link to a recording after the webinar.

Please contact Tony Huth at [email protected] with any questions, comments, or concerns.

Joel Cessna  

Vice President of Sales, Eruptr

https://eruptr.com

Reed Smith  

Founder & President

Social Health Institute

Copyright © 2018 Medicom Health. All rights reserved.

Gain Control of Online Patient Feedback

Make Google, Yelp, & Facebook Reviews Work For Your Hospital, Not Against

These days it is critical that hospital marketers constantly refine and execute a plan to  address online feedback.

Join us to hear Reed present ways to control the conversation and gain valuable insights from online reviews.

He'll review the basics, including benchmarking data so you can see how you compare to your peers.

He'll also discuss advanced topics, like using metrics to identify issues before they become problems.

Reed Smith  

Founder & President

Social Health Institute

Joel Cessna  

Vice President of Sales, Eruptr

https://eruptr.com

Why claiming and correcting listings online is so important

How to best monitor and respond to online reviews 

How to gain insights that can impact hospitals operations 


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In this FREE 1-hour webinar you will learn:

About Reed Smith
Reed is a consulting strategist and thought leader focused on incorporating interactive elements into current online strategies within hospitals and healthcare organizations. His experience includes time as a hospital marketing director, and overseeing product development for the Texas Hospital Association where he created a social media guide for hospitals, assembling best practices and case studies from organizations across the country, that is now offered by many of the state hospital associations. Reed is the founder & president of the Social Health Institute and THA Digital Marketing. In addition Reed also serves as the Chief Social Strategist for Gray Digital Group as well a founding advisory board member for both the Mayo Clinic Social Media Network, and the health track at the SXSW® Interactive festival.


About Social Health Institute
Social Health Institute explores new and innovative ways for hospitals and health care organizations to develop and enhance their social media and digital marketing strategy through research and partnerships with healthcare organizations around the country. SHI also provides education, training, consulting services and assistance to implement best practices for hospitals and health systems that want to generate engagement and perform successfully across various social media platforms.


Also, Reed and Chris Boyer chat about digital marketing weekly on their Touchpoint podcast: Website | iTunes | Soundcloud

Wednesday, August 15, 2018 @ 1:00PM CST

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