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Support Topic: HRA Customization Features

Character Count & Image Size Reference Sheet for Customization

There are many things that make an HRA great, but even great things come with limitations. That’s why there are specific character counts within our HRA customizations. This character count reference sheet will help you prepare your v2 and v3 implementations. Use this reference sheet as a guide as you think about how you want to customize the content of your HRA, including introduction text, sidebar content, headers, CTAs, and email campaigns.

V2 Character Counts

  • Profiler name: 60 characters
  • Disclaimer agreement statement: 250 characters
  • Organizational contact info: 25 Lines
  • Newsletter sign-up: 190 characters
  • Marketing source option: 30 characters
  • Insurance options: 30 characters
  • Custom sidebar text: 315 characters
  • Suicide alert pop-up organization name: 100 characters
  • Marketing opt-in text: 65 characters
  • Social media twitter message: 117 characters
  • Special Offers on v2:
    • Name: 30 characters
    • “Learn More” link text: 95 characters
    • Special offer description: 200 characters

V3 Character Counts:

  • Images: Logo 1 / Logo 2: At least 1000 x 425 px, in JPEG or PNG format
  • Organization Contact Info: 25 lines
  • Title bar, intro, and progress:
    • Application name: 59 characters
    • Organization name: 59 characters
    • Intro text: 250 characters
  • Legal & Compliance:
    • Consent button label: 25 characters
    • User agreement statement: 120 characters
    • Marketing opt-in checkbox label: 80 characters
  • Splash Screen:
    • Header: 30 characters
    • Top content- Text Headline: 50 characters
    • Background image: at least 1500 x 2500px, in JPEG or PNG format
  • Middle Content:
    • Text headline: 100 characters
    • Bullets: 70 characters
    • Images: at least 380 x 235px, in JPEG or PNG format
  • Social Sharing:
    • Twitter message: 117 characters
    • Pinterest message: 117 characters
  • Follow-up Area
    • Calls-to-action: 130 characters
    • CTA Button: 45 characters
  • Email images:
    • Banner image: PNG or JPEG images at least 600px (w) and no more than 1200px (h)
    • Two image column: PNG or JPG images at least 250px (w) x ≤ 350px (h)
    • Three image column: PNG or JPG images at least 225px (w) x ≤ 175px (h)
    • Dual image column: PNG or JPG images at least 225px (w) x ≤ 175px (h)
    • Sidebar image: PNG or JPG images at least 240px (w) x ≤ 200px (h)

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HRA Support Topics

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Special pricing offer! Eruptr’s optimized search promotions supercharge Medicom Health HRA traffic & completions. Contact us to learn more.

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