• Skip to primary navigation
  • Skip to main content
  • Skip to primary sidebar
  • Skip to footer

Medicom Health HomepageMedicom Health

Contact Us
  • Health Risk Assessments
  • Company
  • Support
    • HRA Management Portal
    • HRA Support Articles
    • Contact Support

Health Risk AssessmentSupport Articles

  • Overview
  • Case Studies
  • Blog & News
  • Events & Webinars
  • Support Articles

Support Topic: Management Portal

Managing User and Vendor Access

Within the client portal you can add and edit user access for each health assessment license. Along with managing the users in your organization; you can also grant any of your vendors access to your health assessments.

From the Portal Home Screen, select Manage Users. This will show you a listing over all of the users or vendors currently associated with your organization.

 ​

Add New Users

To begin adding new users to your organization, click the + Add User button found on the right side of the screen above the users list. This will bring you to the New User screen


​

From New User screen you will be able to create a new user and select levels of access for each health profiler you have an active license for. Follow these steps to add a new user:

 

  1. Enter the user’s Name, first and last
  2. Create a Username, for example; using the persons first name initial, followed by their full last name
  3. Select the Roles the user should have access to:
    • User Administrator – User can create/edit/disable users
    • Audit Log Viewer – User is able to view/print the audit history of all client user actions
    • Report Viewer – User is able to see the aggregate dashboard reports for all profilers that the user is given access to.​
    • Data Viewer – User is able to see full raw-health data collected
  4. Select the Profiler Roles for each profiler that the user will have access to
    • Customizer – Enabled to make edits or changes to the profiler
    • Implementer – Ability to put the profiler live on your website
    • Report View – Able to see the report dashboards
    • Data Viewer – bPermission to see full raw health data of the completed assessments

Edit Existing Users

To view or edit a current user’s permissions, simply click on their name to open the Edit User screen. Here you will be able to update the users credentials and permissions.

Managing Vendor Access

Vendor users can also be added in this section. Click the Grant Vendor Access link found under the Mange Users link in the Users sidebar panel

Vendor users can also be added in this section. Select the Grant Vendor Access link in the left sidebar under Manage Users. Once a vendor Company and user has been selected, click the Grant Vendor Access button to make them a user that will have access to your profiler license(s). Now, go back the Manage Users link to return to the User section and assign the vendor the appropriate permissions.

Primary Sidebar

Search
Generic filters
Exact matches only

HRA Support Topics

  • Common Questions
  • Management Portal
  • Follow-Up Plans
  • Campaign Attribution
  • CRM Integration
  • HRA Customization Features
  • HRA Promotions
  • Marketing Automation Integration
  • v3 Health Assessments
  • Web Analytics & Tagging

Special pricing offer! Eruptr’s optimized search promotions supercharge Medicom Health HRA traffic & completions. Contact us to learn more.

Footer

Company Posts

Meta Pixel Potential Issue (Facebook Tracking)
Discount Offer on Eruptr Campaigns for Medicom Health HRAs
Video Spotlight: Embrace Consumerism: Building a Post-Health System Brand (Chris Bevolo from Revive)
Milestone: 2 million health risk assessment (HRA) completions! 

HRA Posts

early email collection Feature Spotlight: Early Email Collection
Our HRAs Can Help Promote National Immunization Awareness Month in August
Join us at the 2022 NESHCo Annual Conference
We’ll be at SHSMD Connections 2022

HRA Case Studies

henrey-ford-200-02How Facebook Campaigns Supercharge Health Risk Assessments
How Banner Health’s HRAs Drove Patient Engagement & Service Line Revenue
How Baptist Health Increased HRA Completions & Service Line Revenue
completion rates Heart Health HRA – Improved Global Completion Rates

Medicom Health LLC

16417 Cornwall Lane
Lakewood Ranch, FL 34202
Get directions
(800) 971-0785
  • Email
  • Facebook
  • LinkedIn
  • Twitter
Return to Top

Copyright © 2022 · Medicom Health LLC – View Privacy Policy

Thank you for your interest.

If you have any questions, please email
[email protected]

Thank you for your interest.

A link to the PDF will be sent to your email address shortly.

If you have any questions, please email
[email protected]