Our Next-Generation Assessments (v3)
With over 700 HRAs deployed and over a million v2 completions, we had user data and feedback from the market to guide our completely new designs. This video shows features common to all of our v3 versions.
Mobile-first Design
- Interactions optimized for touch
- Thumb-friendly control surfaces
- No drop-downs
- Less text, but larger text
- More whitespace
- Flatter design
- Faster load times
More Custom Content Areas
Less Clinical
- Simplified results
- Fewer clinical questions
- Less clinical language
- Friendlier tone
- Streamlined disclaimer options
More Fun
- Inline feedback/reward
- Optional gamified progress indicators
- Animated page transitions
We are seeing significant improvements in completion rates, especially in our Heart Health Assessment.
Heart Health HRA Completion Results |
||
|---|---|---|
| Client | v2 Completion Rate | v3 Completion Rate |
| 3 Hospital System in the Midwest | 35% | 42% |
| 2 Hospital Health System in the South | 16% | 42% |
| 1 Hospital Health System in the Midwest | 33% | 61% |
| 3 Hospital Health System in the South | 25% | 52% |
| 9 Hospital Health System in the South | 37% | 47% |
| 12 Hospital Health System in the Southeast | 44% | 50% |
| 4 Hospital System in the Northeast | 33% | 52% |
| 1 Hospital Health System in the West | 41% | 69% |
| 1 Hospital Health System in the West | 67% | 88% |
On average, completion rates improved 1.5 times from v2 to the new v3 Heart Health HRA. This means more consumers have connected with our hospital clients and converted into patients!
The Power Behind the HRAs
Unlike many similar HRAs in the marketplace, we have a robust back-end that we continually upgrade.
The deep power in the Management Portal ultimately
results in greater revenue and ROI.
Follow-Up
- Follow-Up Emails
- Automated Comorbidity Follow-Up Emails
Reporting
- Aggregate Performance, Demographic & Results Reporting
- Aggregate Comorbidity Reporting
- Scheduled Aggregate Reports via Email
- Custom Reports
Integration & Tracking
- Alert Notifications
- Portal Data Export
- Google Analytics
- Google Tag Manager/Tealium iQ
- CRM & Marketing Automation Integration
- Scheduled Data Export via SFTP
- Appointment Scheduling Integration
Support
- Onboarding Training
- Email Support Response Time
- Telephone Support (8×5)
- Dedicated Account Manager
- Terms & Conditions Customization
- Dedicated Implementation/Rollout Team
Delivering the results of an HRA is just the start.
Users who complete HRAs are uniquely invested, educated, and motivated…
…And you have their health stats, contact info, and permission to use that data to engage them.
We can help you build digital patient relationships via follow-up interactions that are tailored to
each Result Segment.
Call-to-Action Links
Create custom links to
recommended next steps
for each Result Segment.
10 Automated Emails
Create drip-messaging for
each Result Segment that can
nurture patients over time.
Hospital Staff Notifications
For example, send email notifications for high-risk patients to nurses, call centers etc. for tailored outreach.
Integrations with 3rd-Party Tools
Export lists of patients into third-party tools like CRM, marketing automation,
call centers, and e-newsletters for continued nurturing or re-targeting.
To see these and other features of the management portal, request a demonstration.
To view what your customers see view live demos here.
We have also created extensive Follow-up Content Guides to help you route patients in each Result Segment to the proper course of action.
Contact us or ask your Customer Success Representative for more details.
Coming Soon: We are training popular health content companies to write effective post-HRA messaging by Result Segment to benefit our common clients.
