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Committed to World-Class Customer Support

January 9, 2018 Tony Huth Category: Blog

Committed to World-Class Customer Support

I am Tony Huth, co-founder of Medicom Health. I want to take a minute and let you know that we have redoubled our commitment to providing world-class customer support. To showcase this, we are dedicating 2018 at Medicom Health as the “Year of the Customer.”

We are pulling out all of the stops in 2018 to aid you with every facet of your health risk assessments (HRAs). Whether it is configuration, promotion, integration, or follow-up nurturing–our customer support team is ready to help strategically align the tools to meet your top needs.

Here at Medicom Health, we have been working hard over the past months to build a new team of Strategic Client Partners. These superstars are 100% dedicated and equipped to help you derive the most value from your Medicom Health patient engagement solutions!

Our clients have found that Medicom Health solutions are most effective as an integral part of a larger digital marketing strategy. To that end, we’ve expanded our integration technologies and partnerships. This way, we can ensure our HRAs are the most compatible solutions for your website, CRM, social media, and other methods of promotion and reporting.

(BTW, we are also very excited about our next-generation of assessments, built for mobile first with an even better UI/UX. More on that later…)

Beyond Technology

But technology is only one part of it. Workflow and strategy are essential to fully utilize any mar-tech. Untangling that knot can be frustrating, especially with the limited time and resource we all have. We get it. That is why we want you to drop some of that tangle in our laps. We want to help. I promise you we will do our best to work through the mess with you.

Please lean on us to help you get the most out of the HRAs you have licensed. I can guarantee that our customer support team can quickly diagnose and determine the best way to improve the ROI of your HRA investment. Typically, we will recommend a few simple changes, based on your available bandwidth.

The digital landscape continues to shift beneath our feet. As it does, our team will be there to help continually optimize your HRAs.

Honestly, we are only successful together. Take advantage of that. Let our team lend a hand. Give us a call today.

(Hey! Also, check out our next-gen Heart Health Assessment, available late January 2018.)

Signature: Tony Huth

 

 

Tony Huth

CEO/Co-founder

Tony Huth is Chief Executive Officer and co-founder of Medicom Health. For over 25 years he has developed award-winning software tools to help influential health organizations inspire and empower individuals to address their health concerns.

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