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Support Article:

Add Custom Questions to Your HRAs

November 26, 2018 Tami Weigold Category: UncategorizedTags: Tip

Add Custom Questions to Your HRAs

At Medicom Health, we are always listening to our clients and trying to find ways to improve our tools to meet their needs. One of the things we are often asked is if clients can add additional questions to their assessments to meet the specific needs of their organization. For example, perhaps your bariatric program only accepts certain insurance plans and you want to ask potential clients about their coverage, or your orthopedic surgeons want to know if a consumer has already seen a specific system provider for their condition. Is there a place to put these questions?

We have listened and are excited to offer Custom Questions as a new solution. You can now add up to 6 questions (2 per page) to any of our v3 HRAs. While these questions will not influence a user’s risk level or screening recommendations, the answers will be available in the Raw Data report. With this new customization feature, you will now have better insights to prospective patients when reaching out and following-up.

There are four different options for how questions may be customized — as a Numeric Entry Field, a Text Entry Field, a Radio Group (select one), or a Checklist (select multiple). Here is an example of each option:

Custom Questions

You can purchase these custom questions directly from the portal in the “Customization” section. Simply select the number of questions you would like to purchase, and you are good to go.

Of course, if you need additional support getting these questions set up, feel free to reach out to your Client Success Specialist – we are here to help!

Tami Weigold

Director of Client Success

Tami has been in the healthcare marketing space for nearly two decades – working in both large hospital systems and independent medical groups. The majority of her career was spent in San Diego, leading marketing and communications efforts for both Sharp Healthcare and Palomar Health. With a hefty focus on CRM, ROI analysis and the patient experience, Tami was an early adopter of digital technology.

After a recent move to Connecticut, with her husband Justin and children Molly and Max, Tami is excited to join the Client Success team at Medicom Health and looks to be a valued strategic resource to her clients.

More by Tami Weigold

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