Last week we launched a new Care Sherpa data integration module in our Management Portal. It is the 3rd addition to the “Outreach & Engagement” category, joining integration modules for Private Health News and Conifer Health Solutions.
The integration enables an easy way for our common clients to pipe all of the Medicom Health HRA data (collected or calculated) to Care Sherpa in real-time. This real-time exchange allows Care Sherpa’s Care Consultants to flexibly use that wealth of information and insight to reach out to potential patients who have clearly expressed concern about a health condition via an HRA completion, giving an opt-in for communication in the process. The data empowers personalized and meaningful conversation in a timely manner in a way that helps patients and providers alike.
More About the Care Sherpa Integration
Jessica Walker, Founder and CEO of Care Sherpa had this to say. “The integration is HUGE for us. We wanted to have the lead in as near real-time as possible and now we can. We have found with elective procedures the quicker we reach out the patient the more likely they are to convert. In most cases this timely outreach increases the likelihood to convert by nearly 73%”
She continued to say, “The most important way we will be able to use the data passed from the HRAs is to quickly and accurately prioritize patients. For example, for bariatric patients with pseudotumor cerebri (PTC), we are able to “speed pass” them onto the schedule. The bottom line is that we can truly personalize the conversations. And, by reacting more quickly, we can help the provider prioritize clinical need and revenue growth.”
Of course, we love Care Sherpa’s personalized and tailored approach to patient outreach. Data driven, acknowledging online interactions and at a speed today’s consumers expect. Bravo!
More information can be found in this support article. Contact us, or ask you account rep for more details.