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Portal Feature:

User Action Emails

September 25, 2018 Tami Weigold Category: October Newsletter 2018Tags: Tips & Support

User Action Emails

Customizing Results Emails (And ‘Sharing’ as a CTA!)

One of the hallmarks of a good vendor partnership is the ability to customize the product to your needs. At Medicom Health, we’ve been working to add more options beyond logos and colors, and we now offer features such as custom questions, early email collection, splash pages, custom sidebars, and even more to come. One of the areas where you may want to spend some time reviewing your setup is with emails following an HRA.

Historically, once a user completed an HRA, a standard results email was sent to their inbox within moments. Now you have the ability to make that email opt-in, edit the contents of the message the user receives, and even create a custom sharing email.

  • Opt-In:
    For the opt-in, our default is to leave the box checked so the email will send, but if that is not your preference it’s a simple change.
  • Email Contents:
    While our default email is still a choice, you can setup a custom email with whatever subject line, sender name and email content you would like.
  • Sharing Email Contents:
    A new feature, available as a CTA (Call to Action), users can now generate an easy-to-share email to send the HRA to friends and family without sharing their own data or results. Again, we have an option available, but you can create your own as well.
For more information on editing or implementing some of these features, let us know!

Tami Weigold

Director of Client Success

Tami has been in the healthcare marketing space for nearly two decades – working in both large hospital systems and independent medical groups. The majority of her career was spent in San Diego, leading marketing and communications efforts for both Sharp Healthcare and Palomar Health. With a hefty focus on CRM, ROI analysis and the patient experience, Tami was an early adopter of digital technology.

After a recent move to Connecticut, with her husband Justin and children Molly and Max, Tami is excited to join the Client Success team at Medicom Health and looks to be a valued strategic resource to her clients.

More by Tami Weigold

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