What’s New? In addition to our new lightweight, streamlined design for v3 Health Assessments, we’ve added progress bars as a fun and engaging feature, available on desktop only. Adding a progress bar to your desktop v3 Health Assessment is a simple but effective way to help users know where they are and how much further […]
Read MoreSupport Topic: v3 Health Assessments
Analytics in v3 Health Assessments
What’s New? We’re now tracking a few new analytics events for v3 Health Assessments, in addition to the previously-tracked analytics provided in v2 Health Assessments. Failed Validation (Validation Errors) If someone tries to move through the Health Assessment without completing all of the required questions, they receive what is known as a validation error. Our […]
Read MoreSupport Topic: v3 Health Assessments
v3 Health Assessment Result Page
We’re excited to unveil the new results page design for our “version 3” Health Assessments. This simplified design makes it easier and faster for users to get the results they’re looking for and take the next step in their health care journey with your organization. One of the biggest changes involves a “rolled up” version […]
Read MoreSupport Topic: HRA Customization Features
Google Adwords Conversion Pixel Troubleshooting
Conversion pixels are a common type of custom code implemented by our clients. One of the most popular conversion pixel codes is Google Adwords. However, some clients experience issues when using Adwords. Because the Adwords code is not asynchronous, the code as copied from the Adwords website does not work if used on the “results” page. […]
Read MoreCase Study: From Unknown Digital Prospect to Patient Encounter
Population Health & Diabetes
The goal of the campaign was not to drive revenue, but rather reduce healthcare costs and demand on resources. Reversing the trend and improving population health was at the core of the initiative.
Read MoreCase Study: Using HRAs to promote brand awareness and community health
Hospital Foundation Implements HRAs to Improve Women’s Health
In 2009 the U.S. Preventive Services Task Force published new recommendations suggesting women should start mammography screening at age 50 instead of age 40 which caused some confusion among patients. Because of Medicom’s proactive approach to updating the underlying methodology in HRAs, this health system jumped at the chance to use this tool.
Read MoreCase Study: Yuma Regional Medical Center (YRMC)
HRAs at Events
Engaging people around such intimidating topics, like breast and heart health, can be a challenge, so the team at YRMC decided the best course of action was to use HRAs in social settings – like events.
Read MoreRecording:
Webinar: Gain Control of Online Patient Feedback
Make Google, Yelp, & Facebook feedback work for your hospital, not against. Discover ways to control the conversation and gain tactical insights.
Reed Smith of Social Health Institute hosts this valuable presentation.
Read MoreSupport Topic: HRA Customization Features
DoubleClick Code Issues in Custom Code
One common source of custom code we receive is DoubleClick Floodlight. Floodlight “assumes” it is the first item on the page. However, clients often experience issues with this code, as it cannot be the first item on the Results page because of the nature of our Health Assessment apps. When placed in the “Results Page Code” field in the Custom […]
Read MoreSupport Topic: HRA Customization Features
Custom Sidebar Feature
Our new v3 Health Assessments now offer the ability to add sidebar content to the desktop version of your Health Assessment. This content is customizable in Section 7 on your Customization dashboard: Custom Desktop Sidebar. This feature gives you the option to add extra informational content, advertisements, images, or links to other web pages to the […]
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