We’ve all experienced that moment where we’re on a website shopping or filling out a form when something comes up and we have to close the page. Wouldn’t it be nice if we got a reminder to come back and pick up where we left off? Wouldn’t it be nice if potential leads became conversions?
Everyday Medicom is working to make the best better and our new v3 HRAs just got better…again! With the click of a button, you’re able to add early email collection to the first page of questions in all of your v3 HRAs.
If a user begins an assessment, but drops off before completing it, you’re able to download their email address and reach out to them. Encouraging the user to return is a great way to raise engagement and build trust between your organization and consumer.
To enable this feature in our your HRAs, go to: Customization > (HRA) Manage Customization > Consumer Information. On the lower left side of the screen look for: “Collect email on first page of questions?” This feature is not automatically enabled so you will need to click ‘Yes,’ “Save Changes” and “Publish” before the end user will see this field in production environments.
In addition to this feature, the Raw Data report that includes partial data now also includes a variable called “is_complete” that allows for easy sorting of email addresses from people who didn’t complete the profiler.