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Portal Feature:

Expanded Phone Call Opt-In Functionality for HRAs

November 4, 2020 Tony Huth Category: Blog, News & BlogTags: Tips & Support

Expanded Phone Call Opt-In Functionality for HRAs

Phone Call Opt-in Check Box for Contact Info Collection Forms

We recently added the ability to include a check box on contact forms for HRA users to explicitly opt-in to receiving phone calls from providers.

We already have a crazy number of options our clients can utilize on the contact forms of our HRAs. For many years this has included the ability to add explicit “Marketing Opt-In” check boxes to the forms.

Why? Because while most of our clients have language in the legal disclaimer/user agreement that constitutes an opt-in upon start, others want to have a visible check box for users to more specifically okay marketing outreach.

Additionally, when following up with users via phone, they discovered that many were fine with follow-up via other means, but did not want to receive phone calls. This could be for various reasons including fear of healthcare scams. Regardless, this new Phone Call Opt-in feature allows for users to indicate their preference.

Configuration Options

You can see the myriad flexible configuration options here, including custom label and default state:

For more information on implementing this or other features, check out this support article, or contact us for assistance!

P.S. – You might not know it, but all of our development is done here in-house, by our long-standing dev team. If there is a feature or integration you want, let us know.

Tony Huth

CEO/Co-founder

Tony Huth is Chief Executive Officer and co-founder of Medicom Health. For over 25 years he has developed award-winning software tools to help influential health organizations inspire and empower individuals to address their health concerns.

More by Tony Huth

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Whether you're a big, medium, or small healthcare organization, this is something that everyone needs to integrate into their marketing strategy.

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Cost

We are waving our 1-time fee for new customers for a limited time.
We typically charge $25k to health systems for a 3-yr. service period.

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