How often do you wonder about the performance of your health risk assessments? Have you ever been curious to know how your HRAs stack up against Medicom Health’s other clients using the same tool? From the perspective of the Client Success Team on the front lines of campaigns and customization, the answers to the above questions are: a lot and yes.
The Client Support Team (Bridget, Tami, Shoua, and Michael) works diligently behind the scenes, reviewing how each organization is utilizing their HRAs using a newly-created activation scoring document to gauge how to fix the slips and maximize the investment you’ve made.best practice, customization
When someone completes an HRA and provides their contact information, they are often expecting the health system to contact them. In most cases, the sooner this is done, the better chance of converting those individuals to patients.
Our notifications ensure no one falls between the cracks.best practice, call centers, Emails, follow-up plan, Notifications, save lives, segmentation