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Follow-Up & Nurturing

Medicom Health

Follow-up with users who complete HRAs. They are uniquely invested, educated, and motivated.

Plus, you have their health stats, contact info, and permission to use that data to engage them.

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call centers, CRM, CTA, email, follow-up plan, Integrations, marketing automation, Notifications, nurturing, re-targeting, segmentation

Support Topic: Follow-Up PlansWhat is a Follow-up Plan?

August 14, 2018 / Michael Venske / Uncategorized
Medicom Health

Our Follow-up Plan Wizard can help you plan how your organization can engage users after they’ve completed a Health Assessment.

Medicom Health has built a number of vendor integrations to provide a seamless and vendor-agnostic solution that works for most all of our clients.

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call centers, CRM, CTA, email, follow-up plan, increase revenue, Integrations, marketing automation, Notifications, nurturing, patient acquisition, population health, re-targeting, segmentation

Support Topic: Follow-Up PlansFollow-up Wizard

August 6, 2018 / Michael Venske / Uncategorized
Medicom Health

In four guided steps, the Follow-Up Wizard helps you build a customized follow-up plan to engage users once they complete a profiler. The Follow-Up wizard is available for each new profiler you purchase. Note: The Wizard won’t be available for any profilers for which you previously completed customization. Log into your Evalia Dashboard to view your profilers. For […]

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CRM, email, follow-up plan, Integrations, marketing automation, Notifications, nurturing, personalization, physician resources

Like Magic – Follow-up Wizard

June 27, 2018 / Tony Huth / Blog
Follow-Up Wizard

Our powerful Follow-Up Wizard can save you time, effort, and energy when it comes to setting up a new HRA. Simply input the URL links to your health system’s patient resources and we do the rest.

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calls to action, CTA, follow-up plan, Notifications, segmentation

Support Topic: Follow-Up PlansLike Magic – Follow-up Wizard

May 25, 2018 / Bridget Thomas / June Newsletter 2018
0
Follow-Up Wizard

Our powerful Follow-Up Wizard that can save you more time, effort, and energy when it comes to setting up a new HRA. Simply, input URL links to your health system’s patient resources and we do the rest.

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calls to action, CTA, follow-up plan, Notifications, segmentation

Automatically Alert Hospital Staff About High-Risk HRA Users via Notifications Feature

December 22, 2017 / Michael Venske / Blog
notification

When someone completes an HRA and provides their contact information, they are often expecting the health system to contact them. In most cases, the sooner this is done, the better chance of converting those individuals to patients.

Our notifications ensure no one falls between the cracks.

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best practice, call centers, Emails, follow-up plan, Notifications, save lives, segmentation

Personalize Follow-up Plans by HRA Risk Result

December 21, 2017 / Tony Huth / News
Follow-up wizard

Follow-up Plans define up to 4 actions that can be triggered when a user completes our assessments, based on their results. (High, Moderate, Low Risk, etc.)

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call centers, call to action, CTA, Emails, follow-up plan, Integrations, Notifications, opt-in, segmentation

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What do we mean by “HRA?”

HRA stands for “Health Risk Assessment.”

At their simplest, HRAs ask health related questions and apply algorithms to calculate results to stratify users into groups.

The most popular type of HRAs are those used by health insurance companies.

They often use clunky, lengthy annual HRAs to quickly gather self-reported health metrics and determine how much you might cost them over time. They are not typically designed to help the individual take concrete action.

Our HRAs are different:

  • They are designed specifically to educate and motivate users about a specific health concern.
  • They have very tailored recommendations for next steps which can be edited in the Admin Portal.
  • They are designed to be used on a mobile device– quickly and conveniently.

We believe if you make it easy for users to educate and motivate themselves, they will willingly opt-in to your messaging.