HRA Performance Comparison Reports can provide valuable, actionable insights for improving how your HRAs are doing. They offer a snapshot of how your HRAs are performing against each other.Read More
Support Topic: CRM Integration
About CRM Integrations
Our powerful CRM integrations allow you to add HRA users directly into your CRM via real-time API integration or batch process via SFTP.Read More
Support Topic: Follow-Up Plans
What is a Follow-up Plan?
Our Follow-up Plan Wizard can help you plan how your organization can engage users after they’ve completed a Health Assessment.
Medicom Health has built a number of vendor integrations to provide a seamless and vendor-agnostic solution that works for most all of our clients.
Raw Data Download Fuels Lists for Personalization
The Raw Data feature is a csv file of every data point saved from every user interaction from your HRAs. Filter it to create highly targeted lists.Read More
Like Magic – Follow-up Wizard
Our powerful Follow-Up Wizard can save you time, effort, and energy when it comes to setting up a new HRA. Simply input the URL links to your health system’s patient resources and we do the rest.Read More
Tips & Tricks:
Using Raw Data for Cross-Marketing
Don’t miss an opportunity for cross-marketing to those who complete HRAs. They collect over 100 data points you can use to extend their value.Read More
Raw Data Reports
Our Raw Data Reports allow you full access to every byte of data generated by your HRAs. This includes the demographic and health data shared by users, calculated values from algorithms, and interactivity data like time in tool, traffic source, and next steps that are clicked.Read More
Tips & Tricks:
Email Collections Save Time
Our email collections feature can really save time if you have multiple HRAs. Follow-up emails are powerful but can take a lot of time to configure. We created the “Email Collections” feature to save and replicate messages across multiple HRAs in a more efficient way.Read More
More Automated Emails
Coming soon, Medicom will expand the maximum number of HRA automated emails you can send via the portal from 3 to 10. No additional charge.Read More
Automatically Alert Hospital Staff About High-Risk HRA Users via Notifications Feature
When someone completes an HRA and provides their contact information, they are often expecting the health system to contact them. In most cases, the sooner this is done, the better chance of converting those individuals to patients.
Our notifications ensure no one falls between the cracks.